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November 21, 2008

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TECH INSIGHT

Six Steps to Accelerate your WAN
With employees working more and more from the field even as servers and applications get centralized, businesses are realizing the need for better connectivity. However, this is easier said than done. Jonathan Andersen director (product marketing) More...

MARKET SCAN

SaaS Model Hurting CRM: Gartner
With 30% of new customer service and support application investments expected to be made using the SaaS model by 2012, customer satisfaction make take a dip, fears Gartner More...

TECH TERMS

  • Blue Tooth
  • BI
  • CDMA
  • CRM
                           More...

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CXO VIEWS

Achieving Success in the Big, Bad World of Retail
The retail sector is tough and competitive. The difference between success and failure boils down to three things -- people, process, and technology. Rakhee Nagpal, MD of DVS tells us how to leverage these elements for effective retailing More...